911 ETC provides E911 for multi-line telephone systems (MLTS), Private Branch Exchange (PBX), Voice over Internet Protocol (VoIP) and Hybrid Technologies with its unique approach to a total solution, Crisis Connect™. As a fully hosted (Software as a Service) offering, automation of the E911 data is the key to keeping it accurate and current. Our questions have always been “Why duplicate the data at the end-user site?” “Why increase the points of failure just to manage the E911 database?”

Data Management

• Identify the appropriate solution to minimize impact to the organization
• Create the database to NENA standards
• Perform onsite station/location audit (per request)
• Transmit data to the E-911 regional data repositories and/or adjunct equipment
• Maintain and update the database
• Remote user/address implementation
• Nomadic user management
• Provide detailed/customized reports
• Provide on-going consultation and support

Infrastructure Implementation

• Consult, recommend, and provide all switch adjunct/network interface equipment
  • Emergency-Onsite-Notification
  • IP Discovery Appliance
• Recommend and implement Gateway Services as appropriate (ILEC)
• Provide and implement Gateway Services as appropriate (CLEC)
• Recommend, coordinate, & order proper E-911 network connections (SIP/ISDN PRI)
• Voice Positioning Server set-up
• Coordination of number ranges
• Testing of implementation
• Coordination and provision for VoIP
• Provision for soft phones (when required)

Data Interface Options

• 911 ETC provides a custom interface software loader (AUTO-MAC™) to accept data from customer’s existing change management system
• ETC maintains all stations, both DID and non-DID
• Incremental or full switch data change downloads
• IP Cloud Dashboard
• SoftLoc for nomadic users

Security and Confidentiality

• Data is maintained in strict confidence
• Database is not accessible from external network
• Data is backed up daily, with off-site copies maintained
• 911 ETC maintains full liability insurance

For more information on how 911 ETC can assist the enterprise, please contact us.

Without a complete E911 solution in place, responders cannot know the exact location of an ongoing emergency taking place on a school campus. This safety glitch has hundreds of K-12 schools, colleges and universities across the nation taking measures to fully implement for E911 with ongoing monthly maintenance service included. 911 ETC can assess your school’s needs, implement a solution and maintain the service for you.

With hundreds of customers across the nation, 911 ETC currently assists small private schools, large K-12 districts, community colleges and multi-site universities with the challenge of E911. The company has been providing a hosted, cost-effective solution since 1997 and is able to automatically integrate with nearly any platform in existence.

Contact 911ETC today for a free school campus E911 assessment.

911 ETC introduced RedConnect™ to affordably satisfy the safety needs of the smaller end-user population. Utilizing traditional Telco emergency routing, RedConnect™ introduces a cost-effective means to deliver the location of the emergency event to local authorities even when the end-user is employing a VoIP based PBX.

RedConnect™ provides small business with an extremely affordable yet comprehensive enterprise E-911 solution. Utilizing its own CLEC PS/ALI gateway 911 ETC brings together a complete solution which includes:

• Project management
• PS/ALI E-911 Telco interface
• Redundant data storage
• Full number range implementation
• MSAG Validation
• Error flagging/correction
• Testing
• Data integrity

For more information, please contact 911ETC.

For more information, please contact 911ETC.