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SoftLoc for Soft Phones
SoftLoc assists/requires users of soft phones to provision their current location to ensure accurate routing of an outgoing 911 call. It was developed because of concerns by 911 ETC's customers that soft phone users will ignore critical location information when logging onto their soft phones.
SoftLoc runs as a Windows system-tray application and quietly waits for the user to launch a configured soft phone application. Upon launch, SoftLoc will appear above all other applications and reminder the user to provision an emergency location. Up to three frequently-used locations can be saved to the remote emergency server and quickly provisioned with just a few mouse clicks. Other locations can be saved locally for quick server updates. If the user chooses not to provision an emergency location, the soft phone application will be forcibly closed. Responsibility, and therefore liability, is placed back upon the user and accurate location information is ensured in the event of an emergency.
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